As a 28 year veteran Truck Co. Captain in Chicago I know what it takes to deploy a RIT company to a Mayday call for help. The most important thing that must happen when we hear the word “MAYDAY” broadcasted on the fire ground radio is to acknowledge the Firefighter who called out the Mayday without delay. The IC or RIT boss must request the Mayday’s “L-I-P” Location, Identification and Problem.